Help centre

FAQs

Orders & Delivery

How long does delivery take?

Orders are dispatched within 1–2 business days. Metro cities usually receive them in 2–4 days and the rest of India in 4–7 days.

Do you offer Cash on Delivery?

Yes, COD is available on most PIN codes across India. Prepaid orders via UPI, cards, net banking and wallets are also accepted.

How can I track my order?

Use the Track Order page with your order number and email, or message us on WhatsApp.

Products & Care

What is ZYRA jewellery made of?

Our pieces use brass, copper or alloy bases with protective plating, and stones such as AD, kundan or pearls. Exact materials are listed on each product page.

How do I care for my jewellery?

Keep it dry, away from perfume and lotions, wipe with a soft cloth after wearing and store it in the ZYRA pouch.

Returns

Can I return a product?

Unused items in original packaging can be returned within 7 days of delivery. Earrings are non-returnable for hygiene reasons unless damaged on arrival.